At TechniCOM, we provide our customers with short-term contract specialists to work within their own organizations on technical communication design and development projects. As an alternative to personnel obtained from traditional employment agencies, our research, graphic design, technical writing or data conversion specialists come to you with a proven performance record.
Effective writing is the foundation of our business at TechniCOM and is critical to the success of any technical communications or training project. Our senior writers are multi-talented and multi-skilled professionals who can plan, design, layout, write, illustrate and edit any type of paper-based or web-based publication. We begin by gaining a clear understanding of any complex technical concepts and information gathered during the research and data conversion process. Once all technical concepts and information become perfectly clear, we begin the writing process by verbalizing complex ideas and processes into plain English that is easily understood.
To produce publications that are visually appealing and graphically rich, we write documentation that makes extensive use of single-source materials such as scanned images, digital photographs, technical illustrations or CAD drawings. Our technical writers have the skills and expertise required to integrate successfully with your organzation to design and write any type of technical publication.

The research, data collection and data conversion process is all required for any type of technical documentation and training projects. Research involves interviewing subject matter experts (SME's) to obtain any required facts, figures, knowledge and information for the target publication. Data collection involves the analysis, production and gathering of any required documents, photographs, drawings, computer graphics or other source materials. Data conversion involves taking legacy documents required for the project and converting them into images, line art, plain text, HTML, or PDF files.

Our team of data conversion specialists can work directly with your organization to convert existing publications into web-ready document formats. For technical publications, our specialists perform research interviews, collect information, and prepare data for document production. For editing and validation of technical communications, our specialists work with your organization to perform any formal or informal validation of documentation, publications, equipment, or training.

To support the learning process for corporate, administrative or technology-based classroom training, instructional materials are required such as instructor's guides, eBooks, student workbooks, reference guides and training presentations.

Our team of professional instructional designers, graphic artists, technical writers, or other training professionals will work directly with your organization to plan, design, manufacture and distribute any type of self-learning or group-learning educational support tools.

In addition to our instructional design capabilities to produce any form of self-learning or educational support tool, TechniCOM manages and delivers custom designed classroom based, on-site, one-on-one, or Internet based corporate training. TechniCOM will manage and control all aspects of training production, design, delivery and validation from concept through to completion. Unlike other companies who specialize in off-the-shelf solutions, TechniCOM specializes in the rapid development of totally customized learning solutions made to any specific training application our customer requires.

Our professional instructors and training experts will work directly with your organization to deliver any form of training for administration, high-technology, engineering, science, business services, or computer software.

Interactive multimedia involves using video, narrative sound, music and animation to create a superior training environment for students. Viewers take a passive role in the learning experience as they watch animation and video sequences and listen to a narrator describe exactly how something works. Once they have reviewed the lesson, they can assume an active role by taking a mini-quiz that will provide immediate feedback so they will know if they have achieved the desired learning objectives.

Our team of Web Based Training (WBT) and Computer Based Training (CBT) professionals will work directly with your organization to design, produce, validate and deliver any form of multimedia training application.

TechniCOM offers Training Management Analysis and Documentation Process Analysis consulting services that are designed to map, study and improve existing training and/or documentation production organizations. Our consultants perform analytical research on any communications and training organization to identify its production costs, efficiencies and inefficiencies.

Once the production and management system has been identified, documented and analysed, TechniCOM works with customers to restructure and optimize the organization. To ensure long-term sustainability, a Continous Process Improvement System can be developed to guarantee that the organization will consistantly deliver high-quality and cost-efficient technical training and documentation.
TechniCOM offers customers with professional services designed to help them determine the quality and effectiveness of training and technical communications within their own organizations. This process can be used to analyze the usability of any website, technical publication, classroom instruction or self-learning system. An Informal Analysis involves the assessment of training or technical documentation by a team of one or more TechniCOM consultants. With a Semi Formal Analysis, TechniCOM will determine the quality and usability of technical communications or training based on the opinion of existing customers or persons who have previously taken the training course.
A Formal Analysis of documentation or training involves creating a paid Usability Study Group of people or professionals who have never been exposed the training or technical documentation before. After taking the training or reading the documentation, TechniCOM consultants will work directly with the group to identify areas for quality improvement and brainstorm new ideas. Customers receive a report with recommendations for improvements based on these studies. As a long-term solution, TechniCOM will work with customers to develop a Customer Feedback and Product Quality Improvement System to guarantee that the organization will consistantly deliver high-quality and cost-efficient technical training and documentation.